Coronavirus (COVID-19) Update- Garrison & Garrison continues to practice all safety precautions laid out by the CDC with regards to COVID-19. The safety of our customers and staff is our #1 priority. Review our full disclosure: Garrison & Garrison COVID-19 Safety Precautions

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Garrison & Garrison

4.9

Based on 282 reviews

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Current Review: I find myself again expressing my satisfaction with Garrison & Garrison. A special thanks to Chad Hastings for his expertise and just plain good work. Thank you!Earlier Review: Two years after my HVAC unit was installed by Garrison & Garrison, I am still impressed with their service. This is a special shout-out to Dexter for doing high quality work, quickly. Great job!read more

Paulette R.

18:12 20 Nov 20

Great job by Terrell! Fast and thorough!

Bill S.

15:24 19 Nov 20

Our 2 year old heat pump quit cooling this summer and we called Garrison and Garrison who installed it. They diagnosed the problem quickly and gave us a fair estimate. My wife and I thought we had bought the extended warranty but could not immediately find the paperwork. When Mr. Sherrill returned Monday to do the work he let us know that he found the records and we would be covered. Mr. Sherrill took it upon himself to dig through the records for us, he completed the work with his teammate quickly, and he left a note in the system for the future that we did have the warranty. Very happy we went with Garrison and Garrison.read more

C P.

21:56 13 Nov 20

Terrell was great! He did a great job and was very informative. Thank you!

Stacy B.

16:35 11 Nov 20

Wonderful experience from beginning to end. Friendly and knowledgeable throughout the entire process. The guys that came were fast and super professional.read more

kyle L.

20:19 04 Nov 20

Responsive and very professional!

Terry N. T.

22:58 30 Oct 20

I called Garrison & Garrison for a free second opinion on a cracked heat exchanger. Bob came out and diagnosed the problem, answered all my questions, and even showed me the cracks in the heat exchanger when I asked to see them. David from sales came out right away and explained my options to me and walked me through the paperwork to purchase a new unit. I was given a flat price including a 10 year parts and labor warranty, and duct repair even though the extent was unknown at the time. Two days later, Bill and his installation showed up exactly on time to install the new unit and repair my duct work. They were courteous, friendly, and professional. They even cleaned up some old lattice fencing that had fallen down around my old unit. I highly recommend Garrison & Garrison and will be using them for all my HVAC needs in the future.Update: I called for a check up in Oct 2020 because my heat wasn’t working. Terrell arrived that same day, gave me a call 30 minutes in advance, and was extremely polite and friendly. He took care of everything and there was no charge thanks to my warranty. Very satisfied customer!read more

Leslie B.

19:05 30 Oct 20

We always use Garrison and Garrison. They have installed both HVAC units in our home and they are always prompt and professional when we call them. During these weird Covid times it’s always nice to know that whoever arrives will be wearing a mask and shoe covers. We love Garrison and Garrison!!read more

Deana H.

16:47 26 Oct 20

Nice, professional service with an extremely pleasant serviceman. Quick, thorough, awesome job!

janice S.

17:50 22 Oct 20

I’ve been using Garrison & Garrison since we built this house 25 years ago. They installed the systems then and have maintained them since. Much has changed in Huntsville in 25 years, but not Garrison & Garrison’s quality work & customer service. That’s why I still use them for all my HVAC work.read more

Dale T.

18:38 21 Oct 20

I think they are great, recommend them whenever I can.

Ginger B.

15:21 21 Oct 20

Service technician did an excellent job getting my heat restored

Peter C.

20:54 20 Oct 20

Ronnie Head is a competent and excellent technician He thoroughly lnspected both units and explained to us what he was doing. I would also like to say that Ronnie was very pleasant and courteous. Pleasure doing business with him.read more

Dan Z.

15:02 10 Oct 20

Terrell Turner the service technician was outstanding! We called Garrison & Garrison to obtain a second opinion because another company, our previous service provider, stated our unit had to be replaced due to damage. Terrell reviewed the entire system, took pieces apart to ensure there were not issues, and conduct a very thorough inspection. He provided expert advice – was professional and engaging – and was clear he was not going to recommend additional services or replacement if it was not necessary. I was deeply impressed and because of Terrell, immediately signed up with Garrison & Garrison to be our service provider. He should be recognized for his superior professionalism.read more

Matthew H.

21:52 02 Oct 20

Your service tech was just here to perform a semiannual system inspection. The tech’s name is Ronnie, and he has performed inspections for us in the past. We could not be more pleased with his service. Ronnie is professional, technically knowledgeable, courteous, and caring. On the inspection today he noted, then confirmed that we had a gas leak. Something we would not have been aware of, had he not told us. Employees like Ronnie speak well for company; he is one of the reasons we have remained a Garrison & Garrison customer over the years.read more

James S.

17:19 28 Sep 20

Garrison and Garrison went the extra mile for me in squeezing me into their very busy service schedule, and I am very grateful. They sent a superbly skilled diagnostician who quickly found the problem and repaired the unit.very rapidly! I cannot be more pleased!THANKS G&G!!!read more

Peter B.

21:54 22 Sep 20

Came out on labor day weekend to fix our air at 730 pm!! Great service! Very friendly!!

Sherry B.

15:47 18 Sep 20

Garrison & Garrison’s HVAC specialists are knowledgeable and pleasant.

Marilyn T.

17:01 17 Sep 20

Highly recommend Garrison and Garrison. I’ve always been very pleased! Their technicians are knowledgeable, efficient, and are always polite. I wouldn’t go anywhere else for my HVAC needs.read more

Teresa M.

20:06 14 Sep 20

They are an excellent company. We have used them for several years.

Amy M.

13:31 13 Sep 20

Excellent job

Roy F.

20:54 31 Aug 20

I love them!!!!!@

joe K.

02:50 12 Aug 20

Terrell was great. He fixed the problem and gave me information about maintenance that I had not been given previously.read more

Patty S.

22:56 26 Jul 20

Terrell was early and he was able to troubleshoot my issue within minutes. He was very courteous and very professional. He is one of the reasons I’ve stayed with Garrison and Garrison for over 20 years!read more

Nicholas L.

20:45 26 Jul 20

Came out same day on the weekend to replace a blown capacitor in my unit, even though this was my first time doing business with them. Tech was friendly and professional. Didn’t mind taking the time to explain the issue and his solution to the problem. Great service. I will definitely use them again.read more

Nick H.

18:57 25 Jul 20

Very professional and friendly personnel. All around a very good experience.

Rob E.

16:50 23 Jul 20

Awesome service and the technician was very personable. Had our air back up and running in 15-20 minutes.read more

Dana V.

02:54 19 Jul 20

Terrell Turner of Garrison & Garrison was communicative, prompt, and professional. The details of the service were simply explained, and the repair went exactly as described. Wonderful!read more

Malcolm D.

20:07 17 Jul 20

Dexter came to fix our thermostat, located in the front part of the house. He detected a faint gas odor and located the source at our gas heater at the back of the house. It had been improperly installed (8 months prior). He was also able to fix that. Extremely skilled with exceptional customer service. We couldn’t be more pleased!read more

Paula M.

17:27 17 Jul 20

Never been disappointed with G&G. I refer them to clients regularly and have had them do work for my own home. Always a great experience and excellent customer service.read more

Ben N.

02:34 16 Jul 20

Terrell Turner replaced a condenser fan motor. Took a couple of days to get the part but cost was significantly lower than a competitor. Up and running. Terrell was very professional.read more

John O.

21:49 15 Jul 20

The problem was diagnosed quickly as a wiring issue. The problem wire was replaced and the repair was finished in less than 15 minutes. The repairman took the time to answer all my questions.read more

Linda H.

19:06 14 Jul 20

Appreciate the really fast service and the professionalism of the technician.

Susie A.

17:29 14 Jul 20

Terrell replaced bad compressor on my unit and recharged it. House temperatures are thankfully going down. He wore a mask, was professional, respectful, and responsive to my questions and concerns. Did the repair quickly and professionally. Will monitor the temperature and notify business if there are any issues. Thank you g&g.read more

Yuli C.

22:07 10 Jul 20

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Licensed & Insured

Working with a licensed and insured HVAC company keeps your loved ones protected. We help you breathe easier knowing your home is safe.

Flat Rate Pricing

Our straightforward pricing ensures you know what to expect. We discuss all pricing before work begins. Working with our team ensures you always get the best value.

24/7 Emergency Service

Don’t be left in the heat (or cold)! AC and Furnace problems often happen when you least expect it, so we’re here to help when they do.

Locally Owned & Operated

You’re a name, not a number in our books. As a locally owned and operated company, we take your concerns seriously and won’t rest until a problem is resolved.

Get In Touch

Garrison & Garrison offers same day repairs on HVAC related issues in most cases. To contact us, please call our office or fill out the form and we will get back to you ASAP.

256-859-8500

256-859-8500

Your Home’s Comfort System is a Huge Investment. Our Goal is to Provide You with as Much Information as Possible Before You Make a Purchase.

Special Promotions

Financing Options

Our Blog

FAQ

Check out our reviews!

Licensed & Insured

Flat Rate Pricing

24/7 Emergency Service

Locally Owned & Operated

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256-859-8500

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