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Coronavirus (COVID-19) Update- Garrison & Garrison continues to practice all safety precautions laid out by the CDC with regards to COVID-19. The safety of our customers and staff is our #1 priority. Review our full disclosure: Garrison & Garrison COVID-19 Safety Precautions
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Testimonials & Reviews
We are Madison's Most Trusted HVAC Contractor!
George K.
16:16 05 Oct 21
Ronnie Head, Tech, did an outstanding job. He is a conscientious, thorough worker. Ronnie has a pleasant personality and I enjoyed our association. I hope he will be my permanent Tech!Respectfully,George M. Kozubread more
Shaniqua W.
15:53 22 Sep 21
Terrell Turner was my Technician and he was awesome! Very professional, thorough, and knowledgeable. This is my second time using Garrison and Garrison and both times they provided exceptional service.read more
Jimmy P.
17:40 21 Sep 21
The Garrison & Garrison technician was friendly, fast and efficient. In addition to replacing a defective compressor part that was under warranty, he flushed the drains as well.read more
PHANICIA
15:39 20 Sep 21
I highly recommend Garrison & Garrison. I was referred to them by a friend when my AC began giving me trouble. I was able to schedule an appointment quickly and the technician arrived at the promised time. Upon arrival the technician was very polite, he performed a thorough inspection and provided me with a diagnosis and the next steps, which included a timeline of when I could expect a follow up phone call with the cost estimate before leaving. As promised he called back that afternoon with the cost estimate, part delivery date, and time for when he would call back to schedule. Once the part was received I scheduled the repair and the technician again returned on time and completed the repair within the time frame that was provided with no surprise fees. I highly recommend this company not only for their professionalism but their customer service is top notch.read more
Rawn Sr P.
15:55 08 Sep 21
I’ve had may serviced 8 times in 11 years, this by far have been the bestThanks
OTR_Jack
19:42 02 Aug 21
Ronnie was on time as scheduled. He was very friendly, courteous and got right to work cleaning and checking operation of the system. He provided excellent explanation of what he was doing and what he had done. When he was finished he let us know that he was done and if we should have any issues, to please contact the office.read more
Lynn K.
00:00 01 Aug 21
On one of the hottest humid days of July, Chase along with Cooper and Ty had to replace the duct system in the attic as well as the new HVAC unit and thermostat. Although they had several unexpected obstacles they remained calm and cool headed and worked steadily without complaints. My husband and I both agreed we would hire and recommend this exceptional group of technicians anytime.read more
Melinda F.
21:44 12 Jul 21
Terrell, is the guy who fix our AC ,he so professional n he do it his self with out any help, we would like to recommend him 💯 to anyone.. He did such a good job n work so fast ! We give 5 star ⭐️ ⭐️⭐️⭐️⭐️read more
Joan B.
00:47 26 Jun 21
Very courteous and professional, this is a great Company to do business with. Every contact I have had with them has been exemplary.read more
Jackie W.
22:26 23 Jun 21
Antonio Rice was great! Very professional and knowledgeable. Plus a gentleman 😊😊
Matt
17:58 08 Jun 21
Terrell was very professional and knowledgeable with our most recent visit. He was very pleasant to talk to and made extra effort to inform me of what he was doing before he did it. We’ll be asking for him specifically from now on.read more
Michele M.
03:38 02 Jun 21
Technician was experienced, diagnosed the problem and had the issue resolved in less than 30 minutes.read more
Jolie F.
19:54 01 Jun 21
Technician Terrell was outstanding. Very professional and pleasant. Even put shoe covers on before coming inside.read more
Burneal F.
23:28 25 May 21
The technician (Terrell)was very knowledgeable and courteous, and he was very thorough in servicing our A/C units. He troubleshot the failed unit in seconds and had it fixed in a couple minutes. I was very impressed.read more
C.R. S.
20:15 25 May 21
I have used Garrison & Garrison several times for my A/C service and repairs, and they have always done an outstanding job. They are always professional, responsive, and the techs do good work. My current unit doesn’t have much life left and when it goes I will be calling Garrison & Garrison to instal a new one. Thank you Terrell Turner for keeping me running till then.read more
Marcus K.
17:50 24 May 21
I have used them for a couple of different houses, and they have always done great work, and the technician I dealt with Terrell T. is very good. I will be using them again for repair very soon.read more
Steve B.
18:48 19 May 21
Called Garrison & Garrison to check my 18 year old heat pump since it was making noise while running. Jason came the next day, checked everything and then removed the fan motor and blades, adjusted the blades and tightened everything back down. The unit ran smooth and quiet. Great service. Couldn’t as for more.read more
Johnnie L.
10:48 18 May 21
Had heating system repaired. The service person was very nice and did an excellent job. I have used Garrison & Garrison before and would recommend them highly.read more
Ebbrytidot
18:24 10 May 21
Garrison & Garrison sent Antonio out the same day I called. Antonio quickly identified the issue. Due to weather conditions beyond their control, the repairs couldn’t be done same day, but Antonio was back on the next suitable day and had it repaired quickly.read more
Marion R.
23:06 09 May 21
Excellent service! Thank you
Jonathan D.
21:07 03 May 21
The split unit upstairs in our home was freezing up and stopped cooling. I called Garrison & Garrison and was told that a service tech could come out the same day and they would call before they were heading my way. The service tech called as promised and arrived at my door approximately 30 minutes later. Terrell Turner was the service tech and was very friendly, polite, and professional. After diagnosing the problem, Terrell was able to correct the issue on site and we had cold A/C blowing once again. I cannot say enough good things about this business and Mr. Terrell Turner.read more
cliff S.
13:41 28 Apr 21
Terrell did an outstanding job today! You have a good employee there!
Mark D.
19:38 22 Apr 21
Called Garrison & Garrison and they came out same day. Jason was professional, diagnosed the problem with my AC and repaired it in no time. I will be using them again!read more
Carrie D.
17:25 24 Mar 21
Very professional and efficient, appreciate the use of booties and masks.
Garth K.
11:23 20 Mar 21
Friendly service technician. Seemed to know what he was doing. Wore mask. Very polite. Did not leave any mess in the house. Very pleased with his work.read more
Todd A.
11:01 20 Mar 21
I called with an issue and they had a tech (Terrell Turner) out to the house within 2 hours. He was very nice and knowledgeable. I highly recommend them!read more
Greg J.
17:37 16 Mar 21
Grearest experiencein so long!thank GOD FOR Terrell Turner!and Garrison and Garrison! Terrell is a great person and knows what he is doing.There are very few people like him in this world anymore…thanks Guys!!!!💖read more
Brad D.
19:07 25 Feb 21
Service technician Terrell Turner did an outstanding job while following all CDC COVID protocols. I highly recommend using Garrison and Garrison for all your heating and cooling needs.read more
Karissa K.
21:27 17 Feb 21
Garrison and Garrison was recommended to us by a family member and we are so glad we chose to use them. Antonio was wonderful and answered all the questions we had and did a wonderful job. We will continue to use them for any future needs we have.read more
Bryan M
19:38 08 Feb 21
Super professional and very knowledgeable. Thank you guys very much!
Jan P.
22:36 03 Feb 21
Garrison and Garrison just left our house. It was a last-minute call, that they responded to. They put my address in and we were very fortunate that they were able to work us into the mix. It took less than half an hour to repair the unit. It made us feel so good that we didn’t have to go the night without heat. They did a great job, thank you so very much for you help in this trying time.read more
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