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Testimonials & Reviews
We are Madison's Most Trusted HVAC Contractor!
Matt T
20:49 22 May 22
David with sales/quotes is the best in the business. He’s been in this business for over 30 years. You can trust that he is not out to “get you” or up sell you something. He is a straight shooter even if it means not making a sale. If you want honesty, integrity, and someone who knows heating and cooling inside and out, give David a call at G&G.read more
Chad D.
21:31 09 May 22
I really appreciated Atonio Rice’s professionalism and punctuality. He was very well organized and knowledgeable. My maintenance visit was completed in a timely manner and hassle free. I will definitely continue to do business and recommend Garrison & Garrisonread more
Paula W.
21:22 02 May 22
Today my system had its spring checkup done by Terrell Turner. He called before he came and arrived at my house on time. He was friendly, thorough and explained what he did. I could not have asked for better service! I will ask for him each time my service is due.read more
Dai F.
20:55 27 Apr 22
Great service done quickly.
India W.
00:15 05 Mar 22
This was the best I have experienced. I’ve my 2 stage Amanda for 3 years, installed by another company an I never felt it delivered what it was supposed to. The original installer came out a couple of times and said he couldn’t find anything. It never seemed to get cold enough or warm enough. I had another come out to no avail. Antonio with Garrison and Garrison did a trouble shoot that I had never seen. The resolved my problem be programming my thermostat because my 2nd stage was not kicking in. If I could give more than 5 stars I would.read more
Customer S.
22:29 18 Feb 22
Garrison and Garrison is the standard for professional and affordable commercial HVAC service. My service tech Antonio was excellent. The whole experience from start to finish was top notch. Look no further for you HVAC needs.read more
Carol H.
19:45 07 Feb 22
My American Standard HVAC unit is almost four years old. Unfortunately I did not purchase it through Garrison & Garrison. I used another local dealer who did a fly by service call two months ago, for something that they should have told me on the phone when I called. I’ve been having issues with my unit not heating and the “auto” fan continously running during our severely cold winter and decided to contact Garrison & Garrison after they were recommend by a friend. As soon as their technician (Ronnie) removed the panel he noticed the missing wire nut on the heating coil wire. Which was left OFF from the previous company (B&B) that had done the unit installation and November service call. 🤬 I know this for a fact because I was standing outside when the panel was removed by both technicians. I wanted to take the time to praise the professionalism and quick response time that I received today from Ronnie. Garrison & Garrison will definitely be the only HVAC business that I call in the future and I plan on requesting Ronnie be the service tech. I highly recommend these fabulous people to everyone that is in need of a honest and professional heating and cooling company.Thank you.read more
Rick T.
17:00 21 Jan 22
They provided standard maintenance on our HVAC system.
Brett P.
21:03 11 Jan 22
Antonio came out and did a full checkup on our system, gave us some pointers, and answered all of our questions. He did a great job! Will definitely be calling Garrison & Garrison again!read more
Hugh M.
07:58 17 Nov 21
Good prices, good work, friendly and helpful staff. Thoroughly recommended.
Paul B.
21:02 08 Nov 21
Terrell Turner Did an awesome job fixing a thermostat for a new system that we have that the original professional installer could not solve. He was very friendly very professional and I highly recommend.read more
George K.
16:16 05 Oct 21
Ronnie Head, Tech, did an outstanding job. He is a conscientious, thorough worker. Ronnie has a pleasant personality and I enjoyed our association. I hope he will be my permanent Tech!Respectfully,George M. Kozubread more
Shaniqua W.
15:53 22 Sep 21
Terrell Turner was my Technician and he was awesome! Very professional, thorough, and knowledgeable. This is my second time using Garrison and Garrison and both times they provided exceptional service.read more
Jimmy P.
17:40 21 Sep 21
The Garrison & Garrison technician was friendly, fast and efficient. In addition to replacing a defective compressor part that was under warranty, he flushed the drains as well.read more
PHANICIA
15:39 20 Sep 21
I highly recommend Garrison & Garrison. I was referred to them by a friend when my AC began giving me trouble. I was able to schedule an appointment quickly and the technician arrived at the promised time. Upon arrival the technician was very polite, he performed a thorough inspection and provided me with a diagnosis and the next steps, which included a timeline of when I could expect a follow up phone call with the cost estimate before leaving. As promised he called back that afternoon with the cost estimate, part delivery date, and time for when he would call back to schedule. Once the part was received I scheduled the repair and the technician again returned on time and completed the repair within the time frame that was provided with no surprise fees. I highly recommend this company not only for their professionalism but their customer service is top notch.read more
Rawn Sr P.
15:55 08 Sep 21
I’ve had may serviced 8 times in 11 years, this by far have been the bestThanks
OTR_Jack
19:42 02 Aug 21
Ronnie was on time as scheduled. He was very friendly, courteous and got right to work cleaning and checking operation of the system. He provided excellent explanation of what he was doing and what he had done. When he was finished he let us know that he was done and if we should have any issues, to please contact the office.read more
Lynn K.
00:00 01 Aug 21
On one of the hottest humid days of July, Chase along with Cooper and Ty had to replace the duct system in the attic as well as the new HVAC unit and thermostat. Although they had several unexpected obstacles they remained calm and cool headed and worked steadily without complaints. My husband and I both agreed we would hire and recommend this exceptional group of technicians anytime.read more
Melinda F.
21:44 12 Jul 21
Terrell, is the guy who fix our AC ,he so professional n he do it his self with out any help, we would like to recommend him 💯 to anyone.. He did such a good job n work so fast ! We give 5 star ⭐️ ⭐️⭐️⭐️⭐️read more
Joan B.
00:47 26 Jun 21
Very courteous and professional, this is a great Company to do business with. Every contact I have had with them has been exemplary.read more
Matt
17:58 08 Jun 21
Terrell was very professional and knowledgeable with our most recent visit. He was very pleasant to talk to and made extra effort to inform me of what he was doing before he did it. We’ll be asking for him specifically from now on.read more
Michele M.
03:38 02 Jun 21
Technician was experienced, diagnosed the problem and had the issue resolved in less than 30 minutes.read more
Jolie F.
19:54 01 Jun 21
Technician Terrell was outstanding. Very professional and pleasant. Even put shoe covers on before coming inside.read more
Burneal F.
23:28 25 May 21
The technician (Terrell)was very knowledgeable and courteous, and he was very thorough in servicing our A/C units. He troubleshot the failed unit in seconds and had it fixed in a couple minutes. I was very impressed.read more
C.R. S.
20:15 25 May 21
I have used Garrison & Garrison several times for my A/C service and repairs, and they have always done an outstanding job. They are always professional, responsive, and the techs do good work. My current unit doesn’t have much life left and when it goes I will be calling Garrison & Garrison to instal a new one. Thank you Terrell Turner for keeping me running till then.read more
Marcus K.
17:50 24 May 21
I have used them for a couple of different houses, and they have always done great work, and the technician I dealt with Terrell T. is very good. I will be using them again for repair very soon.read more
Steve B.
18:48 19 May 21
Called Garrison & Garrison to check my 18 year old heat pump since it was making noise while running. Jason came the next day, checked everything and then removed the fan motor and blades, adjusted the blades and tightened everything back down. The unit ran smooth and quiet. Great service. Couldn’t as for more.read more
Johnnie L.
10:48 18 May 21
Had heating system repaired. The service person was very nice and did an excellent job. I have used Garrison & Garrison before and would recommend them highly.read more
Ebbrytidot
18:24 10 May 21
Garrison & Garrison sent Antonio out the same day I called. Antonio quickly identified the issue. Due to weather conditions beyond their control, the repairs couldn’t be done same day, but Antonio was back on the next suitable day and had it repaired quickly.read more
Marion R.
23:06 09 May 21
Excellent service! Thank you
Jonathan D.
21:07 03 May 21
The split unit upstairs in our home was freezing up and stopped cooling. I called Garrison & Garrison and was told that a service tech could come out the same day and they would call before they were heading my way. The service tech called as promised and arrived at my door approximately 30 minutes later. Terrell Turner was the service tech and was very friendly, polite, and professional. After diagnosing the problem, Terrell was able to correct the issue on site and we had cold A/C blowing once again. I cannot say enough good things about this business and Mr. Terrell Turner.read more
cliff S.
13:41 28 Apr 21
Terrell did an outstanding job today! You have a good employee there!
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Our straightforward pricing ensures you know what to expect. We discuss all pricing before work begins. Working with our team ensures you always get the best value.
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Don’t be left in the heat (or cold)! AC and Furnace problems often happen when you least expect it, so we’re here to help when they do.
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