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Testimonials & Reviews
We are Madison's Most Trusted HVAC Contractor!
Peter B.
21:54 22 Sep 20
Garrison and Garrison went the extra mile for me in squeezing me into their very busy service schedule, and I am very grateful. They sent a superbly skilled diagnostician who quickly found the problem and repaired the unit.very rapidly! I cannot be more pleased!THANKS G&G!!!read more
Sherry B.
15:47 18 Sep 20
Came out on labor day weekend to fix our air at 730 pm!! Great service! Very friendly!!
Marilyn T.
17:01 17 Sep 20
Garrison & Garrison’s HVAC specialists are knowledgeable and pleasant.
Teresa M.
20:06 14 Sep 20
Highly recommend Garrison and Garrison. I’ve always been very pleased! Their technicians are knowledgeable, efficient, and are always polite. I wouldn’t go anywhere else for my HVAC needs.read more
Amy M.
13:31 13 Sep 20
They are an excellent company. We have used them for several years.
Roy F.
20:54 31 Aug 20
Excellent job
joe K.
02:50 12 Aug 20
I love them!!!!!@
Patty S.
22:56 26 Jul 20
Terrell was great. He fixed the problem and gave me information about maintenance that I had not been given previously.read more
Nicholas L.
20:45 26 Jul 20
Terrell was early and he was able to troubleshoot my issue within minutes. He was very courteous and very professional. He is one of the reasons I’ve stayed with Garrison and Garrison for over 20 years!read more
Nick H.
18:57 25 Jul 20
Came out same day on the weekend to replace a blown capacitor in my unit, even though this was my first time doing business with them. Tech was friendly and professional. Didn’t mind taking the time to explain the issue and his solution to the problem. Great service. I will definitely use them again.read more
Rob E.
16:50 23 Jul 20
Very professional and friendly personnel. All around a very good experience.
Dana V.
02:54 19 Jul 20
Awesome service and the technician was very personable. Had our air back up and running in 15-20 minutes.read more
Malcolm D.
20:07 17 Jul 20
Terrell Turner of Garrison & Garrison was communicative, prompt, and professional. The details of the service were simply explained, and the repair went exactly as described. Wonderful!read more
Paula M.
17:27 17 Jul 20
Dexter came to fix our thermostat, located in the front part of the house. He detected a faint gas odor and located the source at our gas heater at the back of the house. It had been improperly installed (8 months prior). He was also able to fix that. Extremely skilled with exceptional customer service. We couldn’t be more pleased!read more
Ben N.
02:34 16 Jul 20
Never been disappointed with G&G. I refer them to clients regularly and have had them do work for my own home. Always a great experience and excellent customer service.read more
John O.
21:49 15 Jul 20
Terrell Turner replaced a condenser fan motor. Took a couple of days to get the part but cost was significantly lower than a competitor. Up and running. Terrell was very professional.read more
Linda H.
19:06 14 Jul 20
The problem was diagnosed quickly as a wiring issue. The problem wire was replaced and the repair was finished in less than 15 minutes. The repairman took the time to answer all my questions.read more
Susie A.
17:29 14 Jul 20
Appreciate the really fast service and the professionalism of the technician.
Yuli C.
22:07 10 Jul 20
Terrell replaced bad compressor on my unit and recharged it. House temperatures are thankfully going down. He wore a mask, was professional, respectful, and responsive to my questions and concerns. Did the repair quickly and professionally. Will monitor the temperature and notify business if there are any issues. Thank you g&g.read more
Gary F.
20:47 07 Jul 20
Was having a cooling problem with my American Standard unit and Garrison and Garrison came out the very next day and fixed the problem. Dexter was the service man and solved the problem within a few minutes, added Freon and cleaned the coils. Super service.read more
M J.
14:22 07 Jul 20
Mr. Terrell Turner was on time and very professional. He worked quickly and efficiently. I highly recommend Mr Turner and Garrison & Garrison for all your HVAC needs!read more
Tamara C.
00:19 07 Jul 20
Service Tech Terrell came out and was able to quickly identify the issues going on with my A/C unit. He was very knowledgeable and professional. Job well done! I highly recommend this company.read more
Jim H.
18:37 29 Jun 20
TERRELL OUR TECHNICIAN ARRIVED ON TIME, WAS VERY COURTEOUS AND DID AN EXCEPTIONAL JOB. HE SERVICED THE UNIT AND WENT ABOVE OUR EXPECTATIONS CLEANING THE UNIT AND MAKING IT LOOK BRAND NEW.read more
Grant T.
20:06 25 Jun 20
Tyrell was a pleasure to work with. He was professional and got our system repaired quickly
Kevin K.
14:16 24 Jun 20
Dexter was great, cleaned the unit better than anyone in the past services has. Really appreciate his effort!read more
Judie J.
12:18 23 Jun 20
Mr. Terrell was very professional and knowledgeable and provided excellent work. He went above and beyond to repair my AC. The pricing was fair too. Mr. Terrell is the reason I recommend Garrison & Garrison.read more
Garry M.
19:37 21 Jun 20
Terrell was our after hours response technician. He responded to our issue. He performed diagnostics on our system and explained the steps as he completed the process. Our Ac system stopped working two days after the annual check up. Issues found by Terrell were related to a lack of certain procedures during the annual checkup. Terrell re-did our checkup and performed the procedure that should have been done Our system is working as it shouldread more
Naheerah K.
17:14 21 Jun 20
Great customer service! Very responsive. Thank you !
Margaret P.
16:51 19 Jun 20
Dexter was very professional and extremely polite. First time using Garrison. Wil call again.
Eboni C.
01:27 18 Jun 20
From my initial call with the company rep to request information to the service I received today, this company has been an excellent one to work with. The service repairman, Terrell Turner, is a true, qualified professional. Very knowledgeable, efficient, frank, friendly and patient, Mr. Turner took the time to explain the issues he observed and resolved, and provided valuable information and advice that will help us in making a critical decision for the home.I would recommend Garrison & Garrison and Mr. Turner to anyone. Outstanding customer service, reasonable prices, and excellent work.read more
Larry M.
07:17 17 Jun 20
competent conversant and efficient . Thorough too. His test and measurement gear is up-todate.Excellent serviceBought the annual service plan All the Best,Larry Morphewread more
James L.
17:01 10 Jun 20
Techs are always knowlegable and fast
David B.
13:31 10 Jun 20
Great Service! Dexter was excellent! Had us back up and running in 5 min.
Jo Ann H.
09:08 06 Jun 20
Guys showed up, installed new HVAC, and cleaned up the site
Will T.
15:04 05 Jun 20
I love Garrison & Garrison! They are always helpful and responsive. Dexter is a first class technician and he was very awesome, polite, and gentle.read more
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Working with a licensed and insured HVAC company keeps your loved ones protected. We help you breathe easier knowing your home is safe.
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Our straightforward pricing ensures you know what to expect. We discuss all pricing before work begins. Working with our team ensures you always get the best value.
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Don’t be left in the heat (or cold)! AC and Furnace problems often happen when you least expect it, so we’re here to help when they do.
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