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Testimonials & Reviews
We are Madison's Most Trusted HVAC Contractor!
Ebbrytidot
18:24 10 May 21
Garrison & Garrison sent Antonio out the same day I called. Antonio quickly identified the issue. Due to weather conditions beyond their control, the repairs couldn’t be done same day, but Antonio was back on the next suitable day and had it repaired quickly.read more
Marion R.
23:06 09 May 21
Excellent service! Thank you
Jonathan D.
21:07 03 May 21
The split unit upstairs in our home was freezing up and stopped cooling. I called Garrison & Garrison and was told that a service tech could come out the same day and they would call before they were heading my way. The service tech called as promised and arrived at my door approximately 30 minutes later. Terrell Turner was the service tech and was very friendly, polite, and professional. After diagnosing the problem, Terrell was able to correct the issue on site and we had cold A/C blowing once again. I cannot say enough good things about this business and Mr. Terrell Turner.read more
cliff S.
13:41 28 Apr 21
Terrell did an outstanding job today! You have a good employee there!
Mark D.
19:38 22 Apr 21
Called Garrison & Garrison and they came out same day. Jason was professional, diagnosed the problem with my AC and repaired it in no time. I will be using them again!read more
Carrie D.
17:25 24 Mar 21
Very professional and efficient, appreciate the use of booties and masks.
Garth K.
11:23 20 Mar 21
Friendly service technician. Seemed to know what he was doing. Wore mask. Very polite. Did not leave any mess in the house. Very pleased with his work.read more
Todd A.
11:01 20 Mar 21
I called with an issue and they had a tech (Terrell Turner) out to the house within 2 hours. He was very nice and knowledgeable. I highly recommend them!read more
Greg J.
17:37 16 Mar 21
Grearest experiencein so long!thank GOD FOR Terrell Turner!and Garrison and Garrison! Terrell is a great person and knows what he is doing.There are very few people like him in this world anymore…thanks Guys!!!!💖read more
Brad D.
19:07 25 Feb 21
Service technician Terrell Turner did an outstanding job while following all CDC COVID protocols. I highly recommend using Garrison and Garrison for all your heating and cooling needs.read more
Karissa K.
21:27 17 Feb 21
Garrison and Garrison was recommended to us by a family member and we are so glad we chose to use them. Antonio was wonderful and answered all the questions we had and did a wonderful job. We will continue to use them for any future needs we have.read more
Bryan M
19:38 08 Feb 21
Super professional and very knowledgeable. Thank you guys very much!
Jan P.
22:36 03 Feb 21
Garrison and Garrison just left our house. It was a last-minute call, that they responded to. They put my address in and we were very fortunate that they were able to work us into the mix. It took less than half an hour to repair the unit. It made us feel so good that we didn’t have to go the night without heat. They did a great job, thank you so very much for you help in this trying time.read more
Rebecca M.
20:07 03 Feb 21
We have used Garrison & Garrison for a year and are very happy with their service. The technicians are nice, professional, knowledgeable, and conscientious. Our most recent technician, Terrell Turner, was fantastic. We highly recommend this company.read more
Chris B
17:59 02 Feb 21
Did a great job. Very knowledgeable technician who was very professional
Andy R.
02:26 25 Jan 21
My experience with all the technicians at Garrison and Garrison has been very positive. They are always professional and informative about what work they are performing.read more
John M.
00:31 16 Jan 21
Technician was very quick to respond to my heating problem. He was very polite, professional and quickly resolved my problem.read more
Rick G.
20:53 08 Jan 21
Terrell Turner did a fantastic job of quickly diagnosing the problem with my heating system, had the parts to fix it, and then professionally performed the work. Neat and tidy. Excellent!read more
Kathy T.
19:56 23 Dec 20
Called in the morning and Terrell was here by early afternoon. Great response!!! Found the problem and repaired it quickly. I’m more that pleased with Terrell and this company.read more
Johnnie L.
19:20 16 Dec 20
Had heating system repaired. The service person was very nice and did an excellent job. I have used Garrison & Garrison before and would recommend them highly.read more
Beverly B.
22:54 04 Dec 20
Jason was my technician. He was timely and very efficient. He checked my system thoroughly and left me a copy of the services he performed. He has serviced my system for the last few years and has done an excellent job. Highly recommend him and Garrison and Garrison.read more
christi H.
19:15 30 Nov 20
Terrell did an awesome job and has us back up and running in less than 30 minutes. Great work on this cold rainy day.read more
Paulette R.
18:12 20 Nov 20
Current Review: I find myself again expressing my satisfaction with Garrison & Garrison. A special thanks to Chad Hastings for his expertise and just plain good work. Thank you!Earlier Review: Two years after my HVAC unit was installed by Garrison & Garrison, I am still impressed with their service. This is a special shout-out to Dexter for doing high quality work, quickly. Great job!read more
Bill S.
15:24 19 Nov 20
Great job by Terrell! Fast and thorough!
C P.
21:56 13 Nov 20
Our 2 year old heat pump quit cooling this summer and we called Garrison and Garrison who installed it. They diagnosed the problem quickly and gave us a fair estimate. My wife and I thought we had bought the extended warranty but could not immediately find the paperwork. When Mr. Sherrill returned Monday to do the work he let us know that he found the records and we would be covered. Mr. Sherrill took it upon himself to dig through the records for us, he completed the work with his teammate quickly, and he left a note in the system for the future that we did have the warranty. Very happy we went with Garrison and Garrison.read more
Stacy B.
16:35 11 Nov 20
Terrell was great! He did a great job and was very informative. Thank you!
kyle L.
20:19 04 Nov 20
Wonderful experience from beginning to end. Friendly and knowledgeable throughout the entire process. The guys that came were fast and super professional.read more
Terry N. T.
22:58 30 Oct 20
Responsive and very professional!
Leslie B.
19:05 30 Oct 20
I called Garrison & Garrison for a free second opinion on a cracked heat exchanger. Bob came out and diagnosed the problem, answered all my questions, and even showed me the cracks in the heat exchanger when I asked to see them. David from sales came out right away and explained my options to me and walked me through the paperwork to purchase a new unit. I was given a flat price including a 10 year parts and labor warranty, and duct repair even though the extent was unknown at the time. Two days later, Bill and his installation showed up exactly on time to install the new unit and repair my duct work. They were courteous, friendly, and professional. They even cleaned up some old lattice fencing that had fallen down around my old unit. I highly recommend Garrison & Garrison and will be using them for all my HVAC needs in the future.Update: I called for a check up in Oct 2020 because my heat wasn’t working. Terrell arrived that same day, gave me a call 30 minutes in advance, and was extremely polite and friendly. He took care of everything and there was no charge thanks to my warranty. Very satisfied customer!read more
Deana H.
16:47 26 Oct 20
We always use Garrison and Garrison. They have installed both HVAC units in our home and they are always prompt and professional when we call them. During these weird Covid times it’s always nice to know that whoever arrives will be wearing a mask and shoe covers. We love Garrison and Garrison!!read more
janice S.
17:50 22 Oct 20
Nice, professional service with an extremely pleasant serviceman. Quick, thorough, awesome job!
Dale T.
18:38 21 Oct 20
I’ve been using Garrison & Garrison since we built this house 25 years ago. They installed the systems then and have maintained them since. Much has changed in Huntsville in 25 years, but not Garrison & Garrison’s quality work & customer service. That’s why I still use them for all my HVAC work.read more
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