Contact Garrison & Garrison

Let Us Help

Please note: we do not manufacture or sell Garrison name-brand HVAC equipment. If you are looking for manuals or other information for Garrison name-brand equipment, we cannot provide it. We apologize for the confusion.

Madison's #1 HVAC Service Specialists! We offer same day service on most AC Repairs!

Contact Us

Read Our Reviews & Leave Your Own:

Once again, Garrison & Garrison proves to me that they are the best. We needed a new upstairs heat/air unit & Beau and Brent came out to install one. They were polite and worked hard. They went the extra mile and we are so pleased with our new unit. Thank you so much for providing excellent service!read more
Suzanne M.
13:05 22 May 24
Very nice and explained the problem and offered advice on how to take care of it.
Jean H.
19:14 20 May 24
The technician was very professional and knowledgeable.He was also very informative about my HVAC system.read more
Glenn P
17:30 20 May 24
On time and professional!
Clyde W.
17:39 14 May 24
Explains what they doing or going to do and they answer any questions you might have.
Linda C.
17:34 14 May 24
Very Professional group of guys. Appreciate the good job they did installing our new ac/ heating system…read more
millie B.
15:10 07 May 24
We wouldn’t call anyone else! We love and trust Josh with our heating and cooling needs. Thx for always coming to the rescue!read more
Harrison K.
20:56 04 May 24
Garrison and Garrison rocks. Outstanding service and Cody D. Is an awesome tech.
Drew W.
13:14 03 May 24
Garrison and Garrison always do a good job and good work.
Freida K.
16:10 26 Apr 24
Our technician, Cody did a wonderful job. He was efficient with our repair. He showed me the damage and explained repairs that were made. We have been very happy with Garrison and Garrison and will continue to have them maintain our units.read more
Lynn D.
13:13 24 Apr 24
Terrell did the spring time maintenance on our two A/C systems today. I can’t be more pleased with his professionalism, attention to detail, and his thoroughness in every cleaning and system check he performed. He answered all of my questions in detail.. Arrived on time as scheduled & advised ahead of time his arrival on site. I truly received my moneys worth today. I have been using G&G for over 30 years – I highly recommend this company.read more
Tom H.
00:20 24 Apr 24
I always use Garrison & Garrison for yearly maintenance so therefore my HVAC has always run efficiently. In my parrot room they understand I have to temporarily cage my birds (which I hate to do) so they work quickly and quietly as to not disturb them.read more
Brenda G.
23:53 23 Apr 24
Josh was very thorough and knowledgeable and worked diligently to solve my issue.
Bill R.
23:38 23 Apr 24
Quality service and a great company….Billy Childers was the service tech….what a fine person!
Andy L.
23:37 23 Apr 24
Quick, thorough and very reasonable. I’m glad I called them.
david H.
23:36 23 Apr 24
Highly recommended and extremely satisfied. Beau and Brent did an outstanding job installing the new system answering all of the questions l had. They explained everything and cleaned up afterwards to my satisfaction. I have to admit this entire venture from David Johnson,who deserves 5 stars himself, to the completed job was very professional. They let you know that they really care about you being satisfied. Keep up the good work it’s a rarity during these times.read more
Fred T
23:35 23 Apr 24
I am incredibly grateful for Terrell at Garrison & Garrison. I had multiple HVAC companies tell me that I needed to replace my entire system at a cost of $14k – $17k. Terrell was honest and fixed my system and it works beautifully!!!! He took the time and effort to really do it right and do a good job!! I will hire Garrison & Garrison from now on!read more
Celese
05:53 21 Apr 24
We are very pleased with the work that was done. We replaced both units and they were professional, did a great installation, and the cost was exactly as quoted and installed on a timely basis. We got the best quality at a very reasonable cost and are so happy with the service from start to finish. Great system and reputable company to deal with, highly recommend them due to their integrity and commitment to customer satisfaction. We even got a follow up call a week later to make sure we were happy with the system and didn’t have any questions to using it. Highly recommend Garrison & Garrison!read more
Jan H.
03:31 16 Apr 24
Excellent customer service
Pamela E.
19:25 15 Apr 24
Very professional and knowledgable about the system willing to answer any and all questions and or concerns we had.read more
Stuart D.
17:13 15 Apr 24
Jeremy was the technician who came out when my air stopped working. He diagnosed the problem quickly, had to ordered the part I needed (which was still under warranty) and came back the next day to complete the repair. My air was back on in 30 minutes. He was very professional, explained everything to me step by step and answered all my questions. He even wore those little booties over his shoes whenever he needed to get into my house!I also received a very good price so I couldn’t be more satisfied with the entire experience.read more
Linda P.
00:54 11 Apr 24
We will always recommend Garrison and Garrison.
James H.
00:43 11 Apr 24
Great service! We have been customers for about 20 years. They are trustworthy and always do a great job!read more
Kristen H.
23:35 10 Apr 24
Garrison and Garrison heating and air is an awesome customer service oriented business. They always arrive on time, and complete their work professionally and efficiently.read more
Ramona R.
23:33 10 Apr 24
My technician l, Cody Davidson, called to let me know he was coming. Was very courteous and did a quick job with my maintenance.read more
Damon S.
15:51 05 Apr 24
Have used for over 15 years and recommend for trusted service
Marne G.
02:04 02 Apr 24
Always professional and on time.
Cindy A.
22:42 01 Apr 24
Ronnie came out to perform spring maintenance on my new HVAC. I explained that I have always heard a very loud noise when it turns off. He knew exactly what to look for to fix that problem. I am so happy with the service from Ronnie with Garrison & Garrison! Highly recommend them for any HVAC need.read more
. B.
15:37 29 Mar 24
Very good service, very nice, very polite. In and out with no disruption.
Bob J. S.
00:04 26 Mar 24
Great service! Honest operation.
Todd H.
23:55 25 Mar 24
Diligent and courteous, the technician Cody gave our HVAC a thorough check and explained the results clearly. We have every confidence in Garrison and Garrison, who were recommended to us by a neighbor.read more
Karen M.
21:14 21 Mar 24
Cody had performed the service on our HVAC units for a couple of years.I am very happy with him and his excellent work and performance.I am also very impressed with Garrison & Garrison regarding how they are actually doing what they say they will do, and what the outcome of their service has been.I intend to continue using them for my HVAC needs.read more
Dare R.
15:08 21 Mar 24
Excellent service, on time
Greg W.
14:52 21 Mar 24
Antonio was so very helpful, professional, knowledgeable, and understanding. He did an amazing job figuring out what was wrong with our AC!read more
Jennifer P.
00:59 21 Mar 24
Won’t use anyone else! They diagnose quickly and get you up and running. They totally explained the issue and made me feel confident in how to keep it from happening again. Great service!read more
Lauren K
18:49 15 Mar 24
We always use Garrison and Garrison! They came out today, AC not working, quickly assessed the issue and even gave me tips on how to keep it from happening again. Really appreciate, great service!read more
neo M.
18:42 15 Mar 24
Arrived at time scheduled. Was thorough and professional. relayed and explained all fingdings.
Melvin C.
15:51 15 Mar 24
Antonio Rice came out today to check my unit for leaks. He was very professional and thorough during his call.read more
Johnny M.
20:19 14 Mar 24
Easy to schedule service. Technician performed maintenance and fixed a problem with the system.
Stacey H
02:09 14 Mar 24
Garrison & Garrison is the only business I call for the two HVAC systems in my home. I’ve been burned by others after my original guy retired. I’ve been lied to and ripped off. I’ve had rodents chewing signaling wires, another wire physically pinched by a housing reinstalled 90 degrees off position, spiders building webs in condensation drip pipes (blocking flow), fuses installed in an improper sequence and a failed motherboard controlling electrostatic filters (thankfully covered under warranty).If my husband and I had hired G&G to replace our two units a decade ago, I suspect that we would have had fewer problems, but we didn’t know what we know now, and new products often have issues that only become apparent over time. No installation can be perfect but I can point to two different specific errors in my upstairs unit. One error can’t be addressed without replacing the entire system, and the other error was fixed by G&G years later. We kept trying to work with the original installers, but they refused to admit that they had installed systems that were too large. I was told that high indoor humidity levels were to be expected because “This is Alabama”… like I hadn’t already lived here for ten years and had never had 95% humidity issues when my old units were functioning. At this point, I have to install a whole house dehumidifier to avoid sealing my crawl spare and put one there (the other option to address the oversized units). Stupid, right? A/C is supposed to dehumidify! You’re probably guessing by now how infuriating I found it to be treated like I can’t understand basic physics.In contrast, the techs G&G sends out don’t treat me like I’m a fool.😅 I like it that they send only one guy instead of two. IMO, a second guy only increases labor costs, and usually accomplishes little because they are “being trained”. They admit when they are stumped (proof of professionalism!), call for support and do their best to solve my issues. It’s not easy to go up and down (what is in effect) four stories to check continuity between the paired units which cool my upstairs. I appreciate the tech checking for warranty coverage and explaining how I could bypass a faulty filter system feature if I wanted to save money and still have filtration.This is all on top of the fact that G&G techs are just nice guys, period. I think I’ve met them all by now! I’m looking forward to getting my HVAC units finally functional this summer.read more
Adele L.
19:59 12 Mar 24
Very efficient and explains everything. Very courteous, personable, and professional
Mary B.
18:19 12 Mar 24
The folks here are always professional and knowledgeable. They also honored our warranty when new parts were needed. I highly recommend them!read more
Laura A.
17:32 12 Mar 24

Trust Garrison & Garrison

Licensed & Insured

Working with a licensed and insured HVAC company keeps your loved ones protected. We help you breathe easier knowing your home is safe.

Flat Rate Pricing

Our straightforward pricing ensures you know what to expect. We discuss all pricing before work begins. Working with our team ensures you always get the best value.

24/7 Emergency Service

Don’t be left in the heat (or cold)! AC and Furnace problems often happen when you least expect it, so we’re here to help when they do.

Locally Owned & Operated

You’re a name, not a number in our books. As a locally owned and operated company, we take your concerns seriously and won’t rest until a problem is resolved.

Garrison 50th Logo
AL Lic #16016

Contact Us

We Accept

Have you seen us on TV? View our Winter 2022 commercial below!