Certain Conditions Apply:

One Year Buy Back Guarantee terms and conditions:

• The one year buy back guarantee is contingent on the homeowner operating the system according to the manufacturer’s manual, the homeowner operating the heating and cooling  system within a reasonable temperature and humidity range as determined by the manufacturer for the geographical location of the install and by allowing the contractor to make reasonable attempts to correct issue before invoking the buy-back clause.
• What is covered? The buy back guarantee only applies to the mechanically functioning full system replacements (e.g., furnace, coil, and condenser) and not partial installations.
• Non-transferability: Only valid for the original purchaser and become void if the home is sold.
• Performance issue verification: The dissatisfaction must be directly related to a verifiable performance problem, as confirmed by a manufacturer’s representative.
• Right to repair: Garrison and Garrison Inc retains the right to make a reasonable number of attempts to resolve the performance issue before the buy-back option is offered.
• Exclusions from refund: The refund amount only covers the cost of the covered equipment and standard installation labor. It explicitly excludes costs for items such as:
  • Ductwork, electrical upgrades, or concrete pads.
  • Permits, fees, and finance charges.
  • Painting, patching, or other restoration work required after the equipment is removed.